Sakai Faculty Support

Sakai is a secure environment for online teaching and learning.  Each Sakai course site is synchronized daily with the Registrar’s database (ACInquire) to manage course enrollments.  Sakai can be used for: 

  • Course information - Syllabus, course calendar and sharing contract information
  • Learning resources - documents, PowerPoint presentations, web sites and video links
  • Communication and collaboration - email, announcements, discussion forums, live chat, blogging, group projects, and advising scheduling
  • Evaluation - assignments, plagiarism detection, tests, quizzes, surveys, grade books, end-of-term course evaluations

Sakai Community Help is available through the “Help” button or “?” icon inside any Sakai page.

BU Sakai Customized Help (Check here first) 

  • Getting Started is organized by teaching and learning functions to help you learn which Sakai tool you need to accomplish your teaching goal.  It includes links to step-by-step instructions or video tutorials to help you accomplish your goal.
  • The Faculty Quick Start Guide is a comprehensive walkthrough of all basic Sakai Functions.  
  • Document and Video Tutorials are available for many tasks. 
  • Faculty and Students can use the Overview of Help Topics to learn about a particular tool in Sakai.
  • If students can’t see your course site, it may mean your haven’t published your course site – Click the "Publish Now" button in the upper left of your course site.

Beginning the Semester

If you do not have access to your course site, and ACInquire indicates students are enrolled, please contact ITAC staff

Students are added to Sakai from ACInquire at 4AM and 4PM.

During the Semester

Wrapping Up the Semester

  • End of Semester Checklist
  • Final Grades
  • Importing Content from one semester to the next

Username / Password Issues

Having trouble logging in to Sakai? Username and Password Not Working?

Your Username (BU NetID) and Password for Sakai are the same as those for your BU email account.

For help with Username and Password, please visit Account Management or contact the Technology HelpDesk at (309) 677-2964.

Sakai Help Contact Info

Instructors or TAs

  • Call (309) 677-2344 during normal Bradley business hours, Monday through Friday, or the Technology HelpDesk afterhours at (309) 677-2964.
  • Email
  • Visit Sakai FAQs at and scroll to the appropriate category.


  • Please report problems with specific courses to the course instructor.
  • Visit Sakai Student FAQs at and scroll to the appropriate category.
  • If technical problems occur, contact the Bradley Technology HelpDesk at (309) 677-2964.