EdcHeader23.jpg

Skill Development

Embracing Change

In today’s business world, nothing is more constant than change. And in this cyber-savvy age where major industry changes can occur in the blink of an eye, nothing is more integral to your organization’s continued success than its willingness to embrace change as an opportunity rather than reject it as a threat.

We use innovative exercises and examples to help you and your organization:

  • identify and understand your preferred style of initiating and dealing with change.
  • learn to manage change in the workplace.
  • create a culture that appreciates change-style diversity.
  • increase commitment, buy-in and morale through participatory decision-making.
  • explore the impact of information sharing and communication in successful change efforts.
  • realize that managing the transitions is more important than managing the changes.

Managing Conflict

Healthy conflict can provide the “spark” that organizations need in order to create, innovate and grow. Unhealthy conflict, however, can disrupt, demoralize and destroy. It's important to you, as a leader, to be able to tell the difference between the two in order to create a culture where healthy conflict thrives.

By fully understanding the potential and positive benefits of healthy conflict, you will find that your perception and attitude toward conflict will change. Once this change occurs, you'll be introduced to specific conflict management skills that you can immediately put to work in your organization.

Effective Interpersonal Communication

The relationships that you manage at work can be the most challenging part of your workday. What you may not know is that how you manage those relationships may be the most important factor of your success. These relationships, in large part, are formed and maintained by our ability to communicate openly and honestly with each other. The degree of trust, respect and collaboration we receive is greatly determined by how well we communicate our needs, expectations and disappointments at work.

Our facilitators will provide leaders with new insight and understanding of their natural work communication patterns. By objectively understanding all the "signals" they are sending to others in the organization, leaders can make the adjustments they need to increase their workplace communication effectiveness and workplace synergy…and to decrease the potential for conflict.

Team Building

Productive teams are an important part of your company’s success. Facilitators will discuss the habits of highly effective teams, including ways to increase synergy and respect among team members. You will first gain an awareness of your leadership style and learn how to work with the styles of others to maximize your team’s performance. Facilitators will address managing conflict across the organization and within the team. The unique aspects of working with virtual teams can also be addressed.