News

Family Quick Care: Persistence and Hard Work

Fall 2008

 

Dr. Wade Carlson and Frank Seipp have worked in the emergency medical field for many years. Over that time they saw a number of problems with the way the field had evolved. Much of the expenses of a medical practice are incurred outside of the actual medical services provided. They found insurance billing to be one major cost that could be eliminated and focused their practice around those willing to pay cash in exchange for faster service.

They started to research other companies working in the prompt care arena that only treated specific common illnesses and charged one flat fee. Carlson and Seipp developed a business plan around the idea, after adding their own ideas to improve on the business model. A cornerstone of their concept was to make the medical records completely electronic, thereby serving the patients quicker.

The Family Quickcare medical records process starts with the patient sign-in. Patients choose from a list of common ailments they think they have and fill out the patient information. “The system actually helps sell our other services,” said Carlson. “Patients will learn that we provide services such as school physicals or pre-employment physicals here as well.”


“You will never know everything at the start, you just have to jump in and start the business,” said Seipp. The group faced many difficulties at the beginning. “We were not smart enough to quit. With every roadblock, we find a way around it,” said Seipp.

Carlson and Seipp met with Ross Miller at the Illinois SBDC at Bradley University to review their business plan and answer some of the business questions they had. “We needed some business background,” said Carlson. With just a couple visits, they were on their way to starting the business.

Two years after opening their first location, Family QuickCare has three locations and employs nine medical professionals. “All locations are self-sufficient,” says Carlson. Their next plan for expansion is franchising. It has taken nearly a year to get into place, but shortly they will begin franchising in Illinois and several other Midwest states. Currently Family QuickCare is offering presentations about their franchise opportunities. Seipp said, “We believe we have developed a business with the best service and best methods, why not let other medical professionals share in it?” To find out more about their business, visit www.familyquickcare.com.

Family Quick Care: Persistence and Hard Work

Fall 2008

 

Dr. Wade Carlson and Frank Seipp have worked in the emergency medical field for many years. Over that time they saw a number of problems with the way the field had evolved. Much of the expenses of a medical practice are incurred outside of the actual medical services provided. They found insurance billing to be one major cost that could be eliminated and focused their practice around those willing to pay cash in exchange for faster service.

They started to research other companies working in the prompt care arena that only treated specific common illnesses and charged one flat fee. Carlson and Seipp developed a business plan around the idea, after adding their own ideas to improve on the business model. A cornerstone of their concept was to make the medical records completely electronic, thereby serving the patients quicker.

The Family Quickcare medical records process starts with the patient sign-in. Patients choose from a list of common ailments they think they have and fill out the patient information. “The system actually helps sell our other services,” said Carlson. “Patients will learn that we provide services such as school physicals or pre-employment physicals here as well.”


“You will never know everything at the start, you just have to jump in and start the business,” said Seipp. The group faced many difficulties at the beginning. “We were not smart enough to quit. With every roadblock, we find a way around it,” said Seipp.

Carlson and Seipp met with Ross Miller at the Illinois SBDC at Bradley University to review their business plan and answer some of the business questions they had. “We needed some business background,” said Carlson. With just a couple visits, they were on their way to starting the business.

Two years after opening their first location, Family QuickCare has three locations and employs nine medical professionals. “All locations are self-sufficient,” says Carlson. Their next plan for expansion is franchising. It has taken nearly a year to get into place, but shortly they will begin franchising in Illinois and several other Midwest states. Currently Family QuickCare is offering presentations about their franchise opportunities. Seipp said, “We believe we have developed a business with the best service and best methods, why not let other medical professionals share in it?” To find out more about their business, visit www.familyquickcare.com.