Ed Bond

Department Chair & Associate Professor

Baker Hall 409
(309) 677-2280
bond@bradley.edu

Ph D, Arizona State University
MA, University of Northern Colorado
AB, Manhattan Christian College

Biography

Ed Bond has been a member of the marketing faculty since 1997 and has been Chair of the Marketing Department since 2007. Dr. Bond serves as a confidential advisor to organizations in the manufacturing, services, and energy sectors and is a frequent contributor to executive development for U.S. and international managers on topics including business and marketing strategy, competitive advantage, customer satisfaction, and effective cross-functional collaboration. He participates in the Executive Development Center’s Powering Up, Building Business Expertise, and Product Value Management programs for Caterpillar Inc..

Dr. Bond has served as a Visiting Professor at the Institute for Manufacturing, University of Cambridge (UK) and as the Flint Hills Resources Visiting Professor of Marketing at the University of Alaska, Fairbanks. A former Caterpillar Inc. Research Fellow, Dr. Bond was awarded the FCBA Midwest Grain Products Teaching Award in 2001 and the National Council of Advisors Scholarship Award in 2005. In 2007, Ed was the first recipient of the Foster College’s MGP Products, Inc. Leadership Award. In April of 2008, Dr. Bond was accorded the once-in-a-lifetime honor of being a guest of the Blue Angels for a 40-minute VIP demonstration flight in a high-performance F/A-18.

Teaching

Dr. Bond’s approach to teaching is founded on the belief that no single method is sufficient for every classroom situation. Each class has its own set of dynamics that emerge from the group of students, the subject matter, the time of day, the physical setting, and the personality of the instructor. Ed believes that students should have a sense of both discovery and contribution as they learn and that – when all is said and done – they should be able to do things they couldn’t do before taking a class.

Courses Currently Teaching

  • MTG 624 Marketing Decision Making (MBA)
  • BUS 627 Managing Technology (EMBA)
  • BUS 633 Customer Satisfaction (EMBA)
  • BUS 658 Interactive Media (EMBA)

Scholarship

Dr. Bond’s research centers on enhancing the performance of innovation professionals, diagnosing the role of cross-functional relationships in innovation, understanding use of channel knowledge in innovation, and uncovering the role that marketing assumes in strategy formulation. Dr. Bond’s research in progress includes:

  • Drivers of performance for innovation workers with Lance Bettencourt (360 Service Partners), Mark Houston (Texas A&M), and Michael Cole (TCU).
  • Use of information from channel partners in product development and management with Steven Kim (Iowa State University) and Subin Im (Yonsei University)
  • MNC competition with new-entrants from low-cost countries with Lance Bettencourt (360 Service Partners)
  • The impact of social network structure on individual innovator effectiveness with Mark Houston (Texas A&M) and Cinthia Satornino (Northeastern University)

Selected Publications

  • AMA "New Product & Innovation Best in Track Paper"  Im, S., Kim, S., Bond, E. U. (2013), In Rebecca J. Slotegraaf and David A. Griffin (Ed.), The Effect of Channel Partner Knowledge Management on New Product Outcomes. Chicago, IL: AMA Summer Marketing Educators’ Conference "Innovating and Collaborating in a Global Marketplace"
  • Kupfer, J. M., & Bond, E. U. (2012). Patient satisfaction and patient-centered care: necessary but not equal. JAMA, 308(2), 139-140.
  • Bond III, E., Houston, M., Tang, Y. (2008). Establishing a High-Technology Knowledge Transfer Network: The Practical and Symbolic Roles of Identification. Industrial Marketing Management.
  • Bond III, E., Hutt, M., Walker, B., Reingen, P. (2004). Reputational Effectiveness in Cross-Functional Working Relationships. Journal of Product Innovation Management, 21(1), 44-60.
  • Bond, E. U., Fink, R. L. (2003). Customer Satisfaction and the Marketing-Quality Interface. Journal of Business and Industrial Marketing, 18(3), 204-218.
  • Weinzimmer, L., Bond, E., Houston, M., Nystrom, P. (2003). Relating Marketing’s Participation in the Top Management Team to Financial Performance: A Multi-Level Model. Journal of Strategic Marketing, 11(2), 133-159.
  • Bond III, E., Houston, M. (2003). Barriers to Matching New Technologies and Market Opportunities in Established Firms. Journal of Product Innovation Management, 20(2), 130-135.
  • Underwood, R., Bond, E., Baer, R. (2001). Building Service Brands via Social Identity: Lessons from the Sports Marketplace. Journal of Marketing Theory & Practice, 9(1), 13-Jan.  One of the early papers to connect social identity theory with branding and with sports.

For further information, see Dr. Bond’s Google Scholar page at:  https://scholar.google.com/citations?user=kFaUZ50AAAAJ&hl=en&authuser=1

Service

Professional and Community

  • Reviewer – Journal of Product Innovation Management
  • Judge – Caterpillar Dealer Marketing Awards

University

  • Business Engineering Convergence Steering Committee
  • Management for the 21st Century Oversight Team
  • Search Committee – Associate VP for Marketing
  • Foster College - Graduate Curriculum Committee
  • Foster College – Executive Committee