Non-Profit Management Certificate Program
for Community Agency Management
| New Dates Coming Soon! |
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This comprehensive program covers six functional areas in business and leadership that will ensure your success as a manager in the complex world of non-profit organizations.
Designed for newly appointed managers of non-profit organizations as well as more senior managers who want to increase their knowledge, this program will arm you with the skills necessary to increase your effectiveness and provide leadership for your organization.
The following six modules of this integrated curriculum
are expressly designed for the non-profit manager:
1. Leadership: Challenges and Impact
The overall purpose of the Leadership: Challenges and Impact module is to enhance the leadership potential of NFP (not-for-profit) leaders by emphasizing personal growth and addressing some of the most pressing and demanding challenges that today's NFP leaders encounter.
- Developing Leader Impact through Self Awareness
- The Heart of Interpersonal Connections
- Respectful Conflict Encounters
- Organizational and Personal Change
Faculty: Dr. Chuck Stoner, Professor of Executive Management Development
2. Financial & Accounting Management
The Financial and Accounting Management module will focus on a range of financial and managerial accounting tools, techniques, and processes necessary for NFP enterprises to operate in an optimal financial and decision making manner. Given the “tight” operating and capital budgets that NFPs are regularly constrained by, effective and efficient use of scarce resources, as well as quickly identifying problems and financial issues is paramount. The following sessions will strengthen skills and capabilities to assist NFP managers.
Faculty: Paul Wayvon, CA, Instructor of Accounting
- Financial Statements
- Review and Analysis of Financial Statements
- Managerial Accounting Topics and Tools
Faculty: Paul Wayvon, CA, Instructor of Accounting
3. Marketing & Development
The Marketing and Development module focuses on the importance of marketing needed for NFP success. Success for NFPs ultimately requires that NFPs influence behavior in a wide range of key target markets --- clients, funders, policy makers, volunteers, and the media, as well as the NFP’s own staff. Marketing is basically the “behavioral influence function” and this module will provide an overview of the various marketing methods used to accomplish the organization’s mission.
Faculty: Dr. Donna Hill, Professor of Marketing, and
Mr. Jake Heuser, Senior Director of Development
- Strategic Marketing
- Fundraising
- Using Social Media
- Understanding Target Customer/Client Satisfaction
- Service Design (Mapping/Blueprinting Processes)
Faculty: Dr. Donna Hill, Professor of Marketing, and
Mr. Jake Heuser, Senior Director of Development
4. Operations Management
This module will present two topics. The first is an introduction to NFP project management. The second will analyze processes for potential improvement from a variety of perspectives. Of particular importance is the impact of new technologies on processes.
Faculty: Dr. Ross Fink, Professor of Operations Management
- Project Management
- Analyzing Service Processes
Faculty: Dr. Ross Fink, Professor of Operations Management
5. Human Resource Management
The Human Resource Management module focuses on understanding the role of human resource management in NFP organizations. The objective of this module is for participants to understand the technical and strategic facets of human resource management such that their organization’s human resource management practices can act as a source of organizational competitive advantage.
Faculty: Dr. Mark Brown, Associate Professor of Management
- Human Resource Management Concepts
- Human Resource Staffing
- Human Resource Training
- Human Resource Compensation
Faculty: Dr. Mark Brown, Associate Professor of Management
6. Planning & Strategy
The Planning and Strategy module will be integrative in nature. Rather than focusing on a specific functional discipline, this module will focus on the entire organization. Participants will work on a project to address a specific strategic issue in their respective organizations. Business cases will be used throughout the sessions to solidify understanding of key concepts.
Faculty: Dr. Larry Weinzimmer, Professor of Strategic Management
- Introduction
- Understanding Markets and Identifying Growth Opportunities
- Identification of Distinctive Competence
- Competitive Strategies
- Presentations
Faculty: Dr. Larry Weinzimmer, Professor of Strategic Management
View the Program Schedule
Non-Profit Management Certificate Program Schedule
1. Leadership: Challenges and Impact- Developing Leader Impact through Self Awareness
- The Heart of Interpersonal Connections
- Respectful Conflict Encounters
- Organizational and Personal Change
2. Financial and Accounting Management
- Financial Statements
- Review and Analysis of Financial Statements
- Managerial Accounting Topics and Tools
3. Marketing and Development
- Strategic Marketing
- Fundraising
- Using Social Media
- Understanding Target Customer/Client Satisfaction
- Service Design (Mapping/Blueprinting Processes)
4. Operations Management
- Project Management
- Analyzing Service Processes
5. Human Resource Management
- Human Resource Management Concepts
- Human Resource Staffing
- Human Resource Training
- Human Resource Compensation
6. Planning and Strategy
- Planning and Strategy Introduction
- Understanding Markets and Identifying Growth Opportunities
- Identification of Distinctive Competence
- Competitive Strategies
- Presentations
