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Writing Business Letters
When writing business letters, it is important to follow five main rules which are: generating a purpose,
establishing the facts, finding the audience, creating a sample copy, and formatting. Purpose When defining your purpose, you need to clearly establish what you want to achieve from the letter. Whatever you decide you are
writing for (winning back a customer or reprimanding an employee), create the letter from these goals. Next, establish the facts. It is always embarrassing to not have the correct information. Use the resources available to you
to ensure that you are making the right decisions. Audience Once you have established your audience, you must remember to write in the language of the recipient. It helps to put your self in their shoes and try reading it
from their point of view. A major benefit would be if you knew the recipient. If you do, use this to your advantage by taking what you know to get the feedback you want. Now you are ready to create a sample copy of your letter.
Formatting Something most people forget about when writing a letter is the appearance of the envelope. A quality first appearance suggests competence. Although it seems trivial, be sure to correctly spell all the
information. Also, make sure you get an envelope that fits the size of the paper.
Technical Layout of Letters
Physical Layout of Letters
Special thanks goes out to http://www.business-letters.com, where most of this information was found.
