SOCIAL
WORK PROGRAM
FALL
2002
Instructor:
Nancy A. Amos, ACSW, LCSW
123 Bradley Hall
677-3614
amos@hilltop.bradley.edu
Office
Hours: T and Th
Class Hours: T
Accommodation: Any student with a disability or
special need who requires accommodation should inform the instructor at the
beginning of this course.
Non-Discrimination
Statement: Students will be expected to display respect
of fellow students' unique characteristics including race, color, religion,
creed, ethnic or national origin, age, veteran status, disability, appearance,
socioeconomic status, gender, sexual orientation, and political
orientation. All written assignments
will use non-discriminatory language.
Intercollegiate
Competition: Any student representing
Relationship
to Other Courses in the Social Work Curriculum: Students are
required to have completed SW 250 as a prerequisite to this course. This course is the first professional course
in the social work practice curriculum and includes an overview of professional
practice. It is designed for students to
acquire the knowledge and skills needed as a foundation for future
courses. It is a prerequisite to SW 351,
SW 352, and SW 353.
Confidentiality:
Any
information shared in this course which is protected under legal codes or the
NASW Code of Ethics must be treated in accordance with legal and ethical
standards. In addition, students are
expected to use discretion in discussing any agency information which they may
acquire in their volunteer experience.
Creation of a
Proper Learning Environment: The instructor encourages students to
ask questions and to critically evaluate class material. However, this must be done while still
creating a proper learning environment.
Any behavior which disturbs the learning of others such as talking with
peers during a lecture or presentation by a peer will not be allowed and the student
will be asked to leave class. Students
are encouraged to discuss with the instructor any concerns or suggestions for
improvement for the class as soon as possible and not to wait until the end of
the course. This allows the instructor
to modify the course to meet student needs as much as possible.
Generalist
Practice Principles: The following eight generalist practice principles support
all courses in the social work curriculum:
1. A systems approach provides the basic
framework for understanding the generalist practice perspective and planning
interventions with multiple systems.
2. Problems in living are presented from a
person-in-environment perspective, with focus on the transactions between
individuals and the environment.
3. Assessments and interventions must address
both intrapsychic and environmental strengths and
stressors.
4. Generalist practice involves assessments and
interventions at the micro, mezzo, and macro levels.
5. Practice is based on the problem-solving
process and the knowledge, skills, and values which are applicable across
settings with diverse populations and in a variety of problem areas.
6. Critical analysis of social problems is
inherent in and results in both practice and policy responses.
7. Empirical research provides a solid
foundation for both education and practice, and generalist practitioners are
expected to participate in practice evaluation activities.
8.
Generalist practice often requires the
social worker to function in multiple roles depending on the needs of the
client system.
I. Course Description:
Historical
development of social work - Introduction of generalist social work practice -
Systems perspective - Knowledge, skills, and values and ethics required for
practice - Communication skills and the helping relationship as foundation for
the problem solving process - Overview of fields of practice.
II. Course
Objectives:
Students will be expected to develop
learning in the following areas:
Knowledge
1.
Students will acquire an understanding of the role of social work in the
larger arena of the social services.
2.
Students will acquire an appreciation for the historical development of
the social work profession.
3.
Students will understand the different levels of social work practice
including micro, mezzo, and macro levels of practice.
4.
Students will acquire an understanding of the roles and functions of
social workers.
5.
Students will acquire an understanding of the guiding principles,
values, and ethics of the social work profession and social workers in
generalist practice.
6.
Students will acquire an understanding of the theoretical perspectives
that guide generalist practice.
7.
Students will acquire the knowledge of basic communication skills and
the qualities necessary for establishing the helping relationship.
8.
Students will develop awareness of the various fields of practice for
social work.
9.
Students will develop awareness of the uses of self in the helping
relationship.
Skills
1.
Students will be able to identify the levels of practice and articulate
the concept of generalist practice.
2.
Students will be able to identify systems issues relating to social
services and social work interventions.
3.
The student will be able to evaluate her/his own interests and potential
for a career in social work.
4.
Students will acquire the beginning skills for basic communication
techniques and client interviews for all levels of practice.
5.
Students will acquire the beginning skills for establishing an effective
helping relationship.
6. Students will acquire the skills for critical
analysis of appropriate social work functions and roles as applied to various
client populations and problems.
Values
1.
Regard for individual worth and dignity and respect for a person's unique characteristics
of socioeconomic status, ethnic background, religious beliefs, age, gender,
sexual orientation, political orientation, disability, appearance, race, and
veteran status will be emphasized.
2.
The NASW Code of Ethics for social work will be emphasized and
students will be able to critically analyze the application of ethics to client
situations and groups.
3.
Students will show appreciation for the right of clients to self
determination.
4.
Students will be able to examine their own values and the impact of this
on client systems.
5.
Students will appreciate the role of advocating for clients with organizations
and systems to ensure the protection of rights and the procurement of needed
resources to ensure social and economic justice.
6.
Students will appreciate the role of social workers working in collaborative
ways with interdisciplinary teams of other helping professionals to
holistically and comprehensively meet the bio-psycho-social-spiritual needs of
clients.
III. Resources:
A.
Required Texts:
1.
Sheafor, B.W., Horejsi,
C.R., and Horejsi, G.A. (2003). Techniques and Guidelines for Social Work Practice.,
Sixth Edition,
2.
Grobman, L.M.
(1999). Days
in the Lives of Social Workers., Second Edition,
3.
Murphy, B.C. and Dillon, C. (2003).
Interviewing In Action: Process and Practice, Second
Edition,
B.
Supplemental readings on reserve:
Johnson, H.W. (1995). The Social Services: An
Introduction.
C.
Other supplemental readings may be assigned throughout the course of
the class.
IV. Learning Evaluation
Written
assignments should be typed and double-spaced, stapled or in a folder,
grammatically correct and clear, and properly documented. Please leave adequate marginal space for
comments. Use of non-sexist, non-biased
language is expected in written assignments and in class discussion. Final grades will be based on points earned
by successfully completing the assignments as described below. A possible total of 400 points may be
earned. Points will be deducted for
assignments submitted after the due date.
The point distribution will be as follows:
A = 372-400
B = 332-371 Below 252 points is failing.
C = 292-331
D = 252-291
A. Attendance and
Participation (possible 20 points)
Preparation, attendance, and participation
in this course are the responsibility of each student. It is expected that students will have
completed the assigned readings for the class meeting date before attending the
class. The student is also responsible
for all content covered and assignments made during any missed class. Attendance will be taken at the beginning of
class and after the break.
B. Volunteer
Experience
Students will volunteer for 15 hours
during the semester in a social service agency or with a social service setting
in a host organization. A list of
possible volunteer opportunities will be distributed in class. Students will be expected to call the agency
and make the volunteer arrangements.
Please note that some agencies require a police background check to be
done and cleared before a student may begin volunteering and this may take up
to several weeks to complete. Please
keep this in mind when planning your schedule for completing the volunteer
assignment.
1.
Agency Search Project (possible 40 points) due October 1
Based on the volunteer experience students
will write a 1-2 page paper regarding the Aaccessibility@ of the agency from a client’s
perspective summarizing the following:
A.
Location: address, description of
building and exterior area, description of buildings in area, description of
the neighborhood, ethnic and socioeconomic make-up of the neighborhood.
B.
Access: geographic location,
parking, one-way streets or other difficulties, access by public transit
C.
Accessibility: stairs, elevators,
escalators, electric doorways, signs, curbcuts,
ramps, Braille markings
D.
Services: copy of brochure or
printed material obtained from the agency visit describing services offered and
population served
E.
Hospitality: dated signature of
person in the agency who gave you the material, description of the
reception/waiting area, hospitality, politeness of person greeting you.
F.
Summary: summarize how easy or
difficult it would be for a client to seek services from this agency. Purpose of assignment: assess and analyze organizational barriers or
enhancements to the access and receipt of services.
2. Field of Practice Paper (possible100 points) due December 10
Students will write a
Included
with this paper must be documentation of the completed 15 hours of volunteer
service signed by a staff member of the agency.
A form will be provided in class.
C. Literature Search from Research Databases
(10 points) due October 8
Students
must demonstrate skill in using the research databases in the university
library. Students should go to the
databases and perform a search that will provide them resources for the field
of practice paper due in this course.
Students should turn in the results of a literature search using at
least two different sets of subjects/key words.
Students should also turn in a copy of the library form necessary to
request a book and a copy of the form needed to request a journal article on
interlibrary loan.
D. Journal Search (5 points) due October 8
Students
must bring the first page of any article that they find interesting from the
journal Social Work that is housed on the second floor of the university
library.
E. Communications Experiential Exercise (possible 15 points)
All
students will role play effective communication techniques during class. There will be two role plays. One will be a Apractice@ and the
second will be videotaped for review by peers and by the instructor. Supportive, positive critiquing will help
students refine their skills. Students
will be evaluated on the basis of their effort and involvement but they must
participate in both role plays in order to receive credit.
F. Midterm Exam (possible 100 points) OCTOBER 22
G. Book Chapter Report (possible 10 points)
Students will be assigned a chapter in the
Grobman book for oral presentation to the class.
H. Final Exam (possible 100 points) DECEMBER 17
V.
Class Schedule
Note: This class schedule was made using the fifth
edition of Techniques and Guidlelines for Social
Work Practice. There may be some
adjustments made to accommodate the sixth edition but the instructor will
inform students of any changes in class.
This
section will explore the purpose of the social work profession such as the
enhancement of human well-being and functioning of individuals, families,
groups, organizations, and communities; the confrontation and alleviation of
poverty and oppression; the promotion of social and economic justice through
policy and programs; the development of resources and continued development of
professional knowledge to better serve client needs. The historical development of the profession
of social work will be examined to understand the evolution of the profession
and to analyze the relationship of historical events to current structures and
issues. Students will participate in experiential
exercises to better understand the historical development of social work
services and the interplay with the political process.
Learning
Resources:
1. Video What Do Social Workers Do? by NASW
2. Discussion of social work and social work
knowledge from the Social Work Dictionary
3. Sheafor and Horejsi text Introduction and Chapter 1--This material
covers the Curriculum Policy Statement of the purpose of social work as defined
by CSWE; the person-in-environment
perspective; and explanation of the levels of practice including individuals,
families, groups, organizations; and communities, and the systems that make up
the change process.
4. Johnson text
on reserve Chapter 3--This chapter
overviews the development from the British influence of the Elizabethan Poor
Laws to American developments of the Charity Organization Societies, Settlement
House movement, and institutions of social welfare that developed during the
post industrialization era to the current era.
5. Experiential exercises in which students will
assume the role of social work clients in specified historical periods and with
specified identified problems
Dates: September 3, 10, 17
This
section will focus on the various sizes and types of client systems served by
the social work profession including individuals and families (micro), groups
(mezzo), and organizations and communities (macro). Discussion will focus on the examination of
client strengths and problems in the interactions among individuals and between
people and their environments.
Learning
Resources:
1. Johnson text on reserve Chapter 17 Working
with Individuals and Families
2. Johnson text on reserve Chapter 18 Working
with Groups
3. Johnson text on reserve Chapter 19 Working
with Communities
4. Discussion of "Micro Practice", Mezzo
Practice", and "Macro
Practice" from the Social Work
Dictionary.
5. Video Women of
Dates:
September 24
III. Roles and Functions of Social Workers, the Planned Change Process and the Role of Critical Thinking
This
section covers the roles and functions generalist social workers may implement
in social work practice to further the well-being of people and promote social
and economic justice. The roles of
counselor and teacher specifically address the social work function of
alleviating personal distress and promoting well-being of individuals and
families. The roles of broker, advocate,
case manager, and administrator specifically address the social work functions
of planning, formulation, and implementation of social policies, services,
resources, and programs needed to meet basic human needs and support the
development of human capacities. The
roles of advocate, administrator, and social change agent specifically address
the social work functions of the pursuit of policies, services, resources, and
programs through organizational or administrative advocacy and social and
political action to empower groups at risk and to promote social and economic
justice. The roles of staff developer
and professional specifically address the continued development of professional
knowledge in the field through scholarly research and presentations and the
individual's continued growth in learning.
The
course will then discuss the planned change process as it is used in generalist
social work practice. Emphasis will be
placed on impediments to the planned change process such as the lack of
critical thinking by the social worker or resistance to change by the client.
Learning
Resources:
1. Sheafor and Horejsi text Chapter 4 The Roles and Functions Performed by
Social
Workers and Chapter 7 Facilitating
Change through Decision Making
2. Experiential groups in class will be used to
role play client scenarios and apply concepts to various client systems
including different size systems, types of
systems, different ethnic and cultural groups, and the most vulnerable
client populations. These exercises will
be intended to foster the critical thinking skills necessary to apply theoretical concepts to
human client systems.
3. Discussion of "Generalist Practice"
from the Social Work Dictionary
Dates:
October 1, 8 (AGENCY SEARCH PROJECT DUE 10/1; BOTH LIBRARY ASSIGNMENTS DUE 10/8)
October
15 – Enjoy Fall Break!)
MIDTERM 10/22
This
section will address the foundation principles and values that drive social
work such as the client's rights to
self-determination, to be treated with respect and dignity, to be treated with
respect for their individuality and unique characteristics, and to
confidentiality. The worker will
practice in ways that promote empowerment and self directed problem solving
with clients through recognition of the strengths of the whole client in the
social and environmental system. The
social worker will practice with the conscious use of self that is grounded by
value, knowledge, and ethics and will continue to advance their professional
wisdom through avenues of renewal and continuing education. This section will also specifically address
the NASW CODE OF ETHICS and analyze the application of the CODE
to client scenarios of different sizes, types, cultures, problems, and
vulnerabilities.
Learning
Resources:
1. Sheafor and Horejsi text Chapter 5 Guiding Principles of Social Work
2. NASW CODE OF ETHICS
3. Experiential group discussion applying
principles, values, and ethics to client situations.
4.
Discussion of "Values,"
"NASW Code of Ethics" from the Social Work Dictionary
Dates: October 22, 29, November 5
This
section will address the interviewing skills necessary to establish helping
relationships that are characterized by mutuality, collaboration, dignity,
respect, self-determination, and empowerment in order to help clients improve
their functioning, well being, or their environment. The issue of cross cultural communication and
relationships will be addressed. Students
will examine how the conscious, professional, and therapeutic use of self
facilitates the helping interview. Role
playing of client interviews will be videotaped for critical analysis and
refinement of skill. Client scenarios
will depict situations of diverse problems, environments, and client
characteristics including people of color, people in poverty, people with
disabilities, people of a variety of ethnicities,
people with a variety of sexual orientations, both genders, and people with
diverse religions.
Learning
Resources:
1. Sheafor and Horejsi text Chapter 8 Basic Communication and Helping Skills
Chapter 11 Intake and Engagement
2. Murphy and Dillon text Chapter 3 Attending
and Listening; Chapter 4 Support and Empathy A
Sustaining Presence; Chapter 5 Exploration and Elaboration
3.
Non-videotaped and videotaped role play
Date: November 12, 19
This section will introduce students to
the social work person-in-environment perspective and also to the systems
approach to assessment. The goal is for
students to understand how the social work perspective is unique in the helping
professions and to prepare them for future coursework in which specific theoretical
frameworks will be studied.
Learning
Resources:
1. Sheafor and Horejsi text Chapter 6 Practice Frameworks for Social Work, pp.85 - 96.
2. Experiential group discussions in class to
apply various frameworks to client systems of various sizes, types, cultures,
problems, and vulnerabilities.
3. Discussion of "Person in
Environment," " Ecological Perspective," "Life Model,"
"Systems Theory,"
and "General Systems Theory" from the Social Work Dictionary
Date: November 19, 26
NOTE: BRADLEY THANKSGIVING BREAK BEGINS ON NOVEMBER 27. STUDENTS SHOULD PLAN FOR A FULL CLASS ON NOVEMBER 26 AND MAKE THEIR TRAVEL PLANS ACCORDINGLY.
This
section examines the various fields of practice by discussing the client
issues/problems encountered, knowledge necessary to intervene, skills or
typical interventions or services provided, values that drive the intervention,
and the settings that the social worker is likely to work in. Previous chapters regarding the roles and
functions, guiding principles and values, practice frameworks, and levels of
practice will be applied to each field of practice examined. The fields of practice include, children and
families, mental health, substance abuse, healthcare, schools, criminal and
juvenile justice systems, gerontology, disability, occupational, private
practice, administration, and research.
Learning
Resources:
1. Grobman text, all
chapters
Date:
December 3, 10
This
section encourages students to apply critical thinking to the context of social
work practice and to examine their capacity to engage in this profession to
work for the alleviation of injustice and oppressive environments and to
enhance individual and family well being and functioning. Critical examination of self is
required. Students will be expected to
examine their personal values and the level of congruence with the profession’s
values and ethics. Education and
credentialing of the profession will be addressed.
Learning
Resources:
1. Sheafor and Horejsi text Chapter 2 Merging Person with Profession
Chapter 3 Merging the Person’s Art with the Profession’s
Science
2. Class discussion through the use of
provocative questions will stimulate students critical
evaluation of their ability to commit and engage in the profession. This will include a discussion of
self-learning which the volunteer experience has evoked.
Date:
December 10 FIELD OF PRACTICE PAPER DUE
FINAL EXAM: TUESDAY,
DECEMBER 17