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LEADERSHIP AND THE MEDICAL RESIDENT

PROGRAM GOALS

»  Review the Fundamentals of Interpersonal Effectiveness
»  Understand How Trust and Respect are Built Within the Team
»  Learn the Values of Most Effective Team Leaders
»  Understand Your Personal Approach to Conflict
»  Develop Effective Conflict Strategies
»  Gain an Understanding of a Leader’s Role in Change
»  Learn Your Personal Approach to Change
»  Create a Personal Action Plan to Improve Leadership Behavior
»  Review Your Leadership Role on Boards and/or Committees

Session One: Communication Styles and Strategies

Introduction and Total Program Overview

Keys of Effective Interpersonal Communication

Building Trust & Respect

Our Source of Energy and How We Get Information

How We Process Information & Make Decisions

Session Two: How Others Experience My Leadership

Personal Characteristics Impacting Leadership

Values of Most Effective Team Leaders

Session Three: Leadership and Conflict

Relationship Effectiveness As It Relates to Conflict

My Personal Approach to Handling Conflict

Session Four: Leadership and Change

Change – The Special Challenge for Leaders

Change and Me

Goal Setting

Session Five: Legal Responsibilities

Conducting Meetings

Practical Examples

Credential Issues

Department Issues

Concept of Servant Leadership

Need for FP Leadership

You Are All Leaders