Central Communications Operator / Facilities Management

POSITION VACANCY ANNOUNCEMENT

Position Title:          Central Communications Operator

Department:            Facilities Management           

Reports to:              General Services Supervisor 

Appointment:          40 Hours Per Week: Wednesday-Sunday (3:00pm to 11:00pm)

Pay rate:                  $15.70 per hour

Open/Close Date:   12/06/2012 - 12/14/2012

Application Hours:  Monday, Tuesday, Wednesday, 1-4pm; Thursday and Friday, 9-11 am

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Operate Bradley University telephone system and radio dispatch equipment; answer and forward incoming calls; respond to questions; dispatch calls to University Police Department and officers; receive/record details of correspondence, telephone/radio dispatch communications and personal contacts; coordinate and input work orders for Facilities Management Department; maintain directory listing and telephone numbers for all students, employees, offices and services; monitor alarm circuits; report malfunctions of telecommunication equipment; utilize computer; type correspondence, forms, materials; maintain and update files and records; perform other related duties as assigned. 

MINIMUM QUALIFICATIONS

Experience as receptionist, secretary, or customer service representative; flexible; dependable; skill with large volume telephone clients; skill in verbal, written and interpersonal communications; ability to respond to emergencies; adept in assigning priorities under simultaneous demands; ability to access and convey accurate information quickly; ability to work with confidential information, files and records; type 40 wpm; good safety, attendance and employment records.  Experience as a telephone operator or police dispatcher preferred.  Selected applicant must become member of Teamsters, Chauffeurs and Helpers Local Union and undergo a pre-employment physical and drug screen.

MENTAL/PHYSICAL REQUIREMENTS

Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation.  Independently handle minimum 20 pounds. Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.  Working conditions are typically moderately quiet.

Employment with Bradley University is contingent upon the satisfactory completion of a criminal background check.

APPLICATION PROCEDURES

Complete a Bradley University Application for Employment at (www.bradley.edu/humanresources) or the Human Resource Department.  Return application by 11 am, on 12/14/2012, for required keyboarding skills test.  Do Not Mail or Fax Application.  Park in Visitor Center Lot.

 

Please visit us at www.bradley.edu

Bradley University is an Equal Opportunity/Affirmative Action Employer.  The administration, faculty and staff are committed to attracting qualified candidates from underrepresented groups.