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Technology HelpDesk

The Technology HelpDesk is a service of Information Resources Technology (IRT). To contact the Technology HelpDesk, please call (309) 677-2964 or visit us in the Cullom-Davis Library. See menu items at left or scroll down on this page for more useful technology information.

New Employee Help Page

Visit the New Employee Help Page for helpful tips about getting started on campus. Information is provided for both full-time and part-time employees to help you get things like your payroll, benefits, ID, email and more completed, in order to help make your transition to campus easy. To visit the New Employee Help Page click here .

New For Fall 2014

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Secure your devices and protect vital data and information.

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Expand your knowledge on some of the most widely used applications with online tutorials.

Protect Data On Your Mobile Devices

With the rise in use of mobile devices like smartphones and tablet computers, it's becoming increasingly important to take measures to protect the data stored on and accessed from the device. Here are some tips on how to secure your data in the event your device has been lost or stolen.

IRT Outage and Update Notifications

Bradley IT Outages

Open Items:

Closed Items:

Russian Hackers have stolen 1.2 Billion Usernames and Passwords (8/6/14)

Russian hackers have successfully stolen over 1.2 billion usernames and passwords from websites around the world. We strongly encourage you to change your passwords to all the sites that you visit. To help protect yourself and your information, we recommend using complex passwords and a unique password for each site.

For more information, please see the following article:

http://www.nydailynews.com/news/world/russian-hackers-stole-1-2-billion-passwords-safe-article-1.1893695

Google Docs Phishing Attempt Warning (5/29/14)

Phishing emails are circulating with the Subject: View the Attached Document. The email states that “You have new document Attached to view from Google docs”. The emails are originating from compromised Bradley accounts. If you are not expecting an email about a Google doc file from the sender, DO NOT CLICK ON THE LINK. If you receive a suspicious email please forward it to helpdesk@bradley.edu.