Obtain Your MAC or IP Address

Windows 7 Operating System

  • Left Click on Start
  • Left Click on All Programs
  • Left Click on Accessories
  • Left Click on Run
  • Type cmd and then press enter (this will bring up a black screen with a prompt)
  • Type ipconfig /all and then press enter.  Information will pop up.
  • Look for a line that reads Physical Address (it should be under a heading that reads Ethernet Adapter Local Area Connection).
  • The Physical Address (also known as the MAC (machine) Address looks like XX:XX:XX:XX:XX:XX where the X’s are numbers and letters.
  • There is also a line that reads IP Address which looks like XXX.XXX.XXX.XXX with the X’s representing only numbers.
  • Write down the Physical Address (MAC) and IP Address before calling the Technology HelpDesk (309) 677-2964

Windows 8 Operating System

  • When on the Start screen displaying tiles, begin typing “run”
  • Click once on the “Run screen” when displayed.
  • In the “Open” field enter in cmd and press enter.
  • A black prompt screen is displayed, type “ipconfig /all” (without quotes) and press enter.
  • Look for a line that reads Physical Address (it should be under a heading that reads Ethernet Adapter Local Area Connection).
  • The Physical Address (also known as the MAC (machine) Address looks like XX:XX:XX:XX:XX:XX where the X’s are numbers and letters.
  • There is also a line that reads IP Address which looks like XXX.XXX.XXX.XXX with the X’s representing only numbers.
  • Write down the Physical Address (MAC) and IP Address before calling the Technology HelpDesk (309) 677-2964

Apple Systems OS X Operating System

  • In the upper left hand corner click on the Blue Apple.
  • Click on System Preferences.
  • In the Internet and Network section click on Network.
  • A list will populate with your available connections.
  • In the “Show:” area, click the up and down arrow key located to the right.
  • Select Built-in Ethernet.
  • The first window will have the TCP/IP tab highlighted and will provide some information.
    • From this window there’s a line that reads IP Address which looks like XXX.XXX.XXX.XXX with the X’s representing only numbers.
    • There are a series of tabs in this window—click on the one that reads Ethernet.
    • In this window, there will be an Ethernet ID followed by XX:XX:XX:XX:XX:XX with the X’s representing numbers and letters. This is the Physical Address also known as the MAC (machine) Address for your system.
  • Write down the Physical Address (MAC) and IP Address before calling the Technology Helpdesk (309) 677-2964