Technology HelpDesk

The Technology HelpDesk is a service of Information Resources and Technology (IRT). To contact the Technology HelpDesk, please call (309) 677-2964 or visit us in the Cullom-Davis Library.

Walk-Up Service Hours

  • Monday - Thursday: 8 AM - Midnight
  • Friday: 8 AM - 8 PM
  • Saturday: 1 PM - 6 PM
  • Sunday: 2 PM - Midnight

Telephone Service

  • Phone: (309) 677-2964
  • Available during normal operating hours

New Student Information

Find out how to transition to campus with the following useful information.

Password Policy Changing

Our password complexity policy is changing effective September 1, 2018. We are removing the mixed letter and number complexity requirement and increasing the password expiration interval to 365 days. We are able to do this by checking new passwords against a list of passwords that have been exposed in known data breaches. You can try the new complexity requirements and read the FAQ here.

Information Technology Project Request Form

In order to assist you in navigating the selection and implementation of new software applications, Information Resources and Technology (IRT) has created a form to help guide you through the process. As we often have multiple requests at a time, this will help us work with our campus customers to streamline and prioritize project requests. Please click here for more information.

Gmail Upgrade

Google is introducing new gmail options to make email management easier for users. Go to for more information.

Google Tools and Feature Updates

Google is committed to implementing frequent quality improvements to its G Suite cloud computing services, productivity software, and collaboration tools. Recent improvements include changes to Google’s Calendar, the addition of Team Drives, and how their product can sync files with your local computer.


New student? Click here for comprehensive guide to help you start using technology on campus.


Visit the New Employee Help Page for tips about getting started with campus services. Information is provided for both full-time and part-time employees to help with your transition to campus.

Technology Guide

The comprehensive Technology Guide will help you locate and use available technology resources and services. If you can't find the solution you are looking for, please call the Technology HelpDesk at (309) 677-2964.

Information Security Dos and Don'ts

Keep your data and confidential information safe by following a these simple steps when you are using your computer, mobile device and email.

Bradley Information Security Twitter Feed

Twitter IconKeep up to date with information security at Bradley, by following the Bradley Information Security Twitter feed @BradleyInfoSec.

Protect Yourself Against Phishing