Voicemail First Time Users Guide

Your first time in Audix- The first time you log in to Audix, you will have to go through a set up procedure.

This web page will guide you step by step through your first login. For more information after you have set up Audix, see Audix Guide.

Voice mail is currently available only in campus offices. If Audix is not activated on your phone line and it should be, contact the Helpdesk at x2964.

Call Audix:

From on campus, dial extension 3434. From off campus, dial (309) 677-3434. You can check your messages on Audix any time, any day, from anywhere with a Touch-Tone phone.

Login to Audix:
  1. At the first prompt, enter your extension, followed by the pound (#) sign.

    Note: When logging in from your own extension, Audix will recognize your 'home' extension if you just hit the pound (#) sign without dialing your extension.

  2. Enter your password, followed by the pound sign (#). Contact the Help Desk at 677-2964 or the CES Office at 677-2788 to reset a password.
Create a New Password:

The first time you log in, you will be required to change your password.

  1. After the voice prompts, dial your new password, followed by the pound (#) sign. You will then be asked to verify your password.
  2. Enter the new password again, followed by the pound (#) sign.

Note: Your password must be between 6 and 15 digits.

Record Your Name (New Account):

Note: If this is a new Audix account:

  1. Dial 5 at the main menu. Dial 5 again at this sub-menu.
  2. Dial 1 to begin recording.
  3. Say your name.
  4. Press 1 to stop recording.
  5. Audix will play back the recording for you to approve or rerecord.
  6. Press pound (#) to accept the recording or press 1 to rerecord.

Note: Your password must be between 6 and 15 digits.

Record Your Name (New Account):

Note: If you are taking over an existing Audix account from a previous user, use these steps

  1. Dial 5 at the main menu. Dial 5 again at this sub-menu.
  2. Dial 1 to begin recording.
  3. Say your name.
  4. Press 1 to stop recording.
  5. Audix will play back the recording for you to approve or rerecord.
  6. Press pound (#) to accept the recording or press 1 to rerecord.

Note: Your password must be between 6 and 15 digits.

Record a New Greeting:
  1. Dial 3 for the "Administer Personal Greetings" menu.
  2. Dial 1 to create a new greeting.
  3. Dial 1 to assign a number to the greeting.
  4. Record your greeting at the tone. Press pound (#) to approve or 1 to edit the recording.
  5. Dial 1 to activate the new greeting for all calls.

Note: You can also record multiple greetings for use in different situations.

Record a New Greeting:

Check the Audix Guide for more information on using Audix.

When you are done using Audix, logout by dialling **X or just hang up.