Account Management (BUnetID)

At Bradley University, your BUnetID is your user name that uniquely identifies you to campus systems. Your BUnetID provides access to network resources such as electronic mail, Webster, MyBU and more. Your BUnetID is usually the first letter of your first name and your last name (i.e. Jimmy Jones’ BUnetID may be jjones).

Things to know about BUnetID

New employees and students will receive an Electronic Identification Authentication (EIA) letter via the U.S. Postal service. This letter contains your BUnetID and a PIN number which is then used to activate your account. Please be aware that the PIN number is only active for two weeks. After two weeks, a new letter will need to be generated in order to activate the account. Once an EIA letter is received, you can activate your account.

Passwords are set to expire every 91 days. To reset your password, click here.

Know the answers to your secret questions, but don’t remember your password? You can answer those questions on the password reset page to create a new password.

Forgot your password and the answers to your secret questions – come to the Technology Helpdesk during business hours or Morgan Hall 205 to obtain an EIA Letter. A Bradley ID or government issued photo ID is required.

Don’t know what your BUNetID is? Contact the Technology Helpdesk (309) 677-2964 for assistance.

What do I do if I cannot remember my password?

When you initially set up your password, you should have selected some secret questions and provided answers to them. Provide your BUnetID and answer the questions to reset your password.

If you do not remember your password and do not know the answers to your secret questions:

  • On Campus: Go to the Technology HelpDesk on the first floor of the Library with your government-issued photo ID and complete a Request for EIA/BUnetID letter to reset your password and set up your secret questions.
  • Off Campus: If you cannot come to campus to complete the request, you can call the Technology HelpDesk and a letter can be sent to your address of record.
  • If you need assistance or do not know your BUnetID, contact the Technology HelpDesk at (309) 677-2964.


What are the requirements and guidelines for passwords?

Note: We recommend using a password manager to assist in remembering and making your passwords more complex. Find out more here.

Password Requirements

  • must be different than previous four passwords in the last year
  • must include at least one number and one letter
  • must be a minimum of 8 characters
  • must not include your BUnetID
  • must not include a tilde (~)

Changing your password while on campus while connected to the network via an Ethernet cable is the recommended method.
Changing your password while connected to systems that require authentication (particularly secure wireless) can lead to complications. If you are connected while changing your password, your wireless network connection may cease to function due to the fact that your login credentials have changed.
We recommend that Windows users log out and back into their machines immediately after changing their passwords.

To protect your information and the University's systems, it is important that all user accounts (logins) have adequate password protection. Good password practices include creating sufficiently complex passwords and changing them on a regular basis.
Following are useful guidelines to assist you in effectively managing your account passwords.

  • Passwords are case-sensitive.
  • Do not use any part of your name, BUnetID or "Bradley or University" as part of your password.
  • Do not use your birthday, social security number, driver's license number, etc. as part of your password.
  • The same character should not be repeated more than twice.
  • Do not use words found in a dictionary, even if they are spelled backwards or have a number added at the end. Many password cracking programs use a dictionary as a foundation for possible combinations, then add numbers to the end of a word to try to determine the password. Note: using the symbols suggested above in a dictionary word is not secure because many password cracking programs automatically check for such substitutions. Also, do not use names of people, pets, streets, etc.
  • Some possibilities for choosing a password include:
    Using the first letter of each word in your favorite phrase, song title, book or list of names. For example:
    "A Rolling Stone Gathers No Moss" = arsgnm. Add number(s) and/or symbol(s) and add a letter substitution: ar$gn0m.
    "Lydia, Tobias, Laura, Moss, Bradley"=ltlmb. Add number(s) and/or symbols plus number for letter substitutions: 1t1(mb).
  • It is not recommended to allow your web browser or mail client to store your password.
What is Bradley University Signin Service?

Bradley University Signin Service is a login service that allows you to access multiple password-protected web systems (such as B-Mail and Sakai) after logging in once on a central authentication server. You will be automatically redirected to the signin service login screen when you access one of the supported systems, unless you have already authenticated during your session. If you are done using a web system and log out, you will be taken to the signin service screen where you can go back to the web system you were using without having to enter your credentials again, or you can click the link to fully log out of the authentication service.


Is there a way to see when my password will expire?


  • Go to the Change Password app. Here you will see your BUnetID password status which shows last changed date and expiration date. You can change your password at any time. You will also receive an email notification that your password will soon expire every day for seven days prior to your password expiration.


I received an email asking for my BUnetID or account name and password. What should I do?

The only email request that you will receive from Bradley email administrators will be a notification that your BUnetID password is about to expire, and you will be provided with instructions to change it.
If you have responded to any requests for your password, you should log in to MyBU immediately and change it, or contact the HelpDesk at (309) 677-2964 for assistance.


I am using mail clients (not a web browser such as Internet Explorer or Firefox) on a desktop, a laptop and a smart phone to check my email. What should I keep in mind?

If you have more than one device with your BUnetID and password set up to check email or to use BUsecure and you change your password, it is possible that one of the other devices will continue to attempt to connect using your previous password. This can lead to a temporary lockout of your account. Please be aware when changing your password of any other devices including mobile devices that you commonly use and change the password on those as well.

I am faculty and have changed my password now I am back on campus and I can’t log in. What do I do?

Access the network via a wired connection on the laptop, this enables the laptop to update the information to what has been changed on the network.

I changed my password and my wireless connection from Mac OS X did not ask me for my new password and I cannot connect. How can I enter my new password?

Open the Utilities folder on your computer. Under the Keychains list in the top left corner, click on login. Next, click on the Passwords option in the Category list in the left hand menu. This will give you a list of all the passwords that the Keychain app has stored on your computer. Find the BUsecure keychain in the list and double click on it to open it. Check the Show Password box on the lower left hand side. The Keychain app will ask you to input computer's password and then click the Allow button. Delete your old password and put in your new one in the Password field. Be sure to Uncheck the Show Password box before closing the Keychain app. You can now connect to BUsecure with your new password stored.

I am going to be away from campus for some time. What should I know?

If it has been several weeks since you changed your password, it is possible it could expire while you are away. You can check when your current password will expire by logging into MyBU and viewing password status in the Change Password channel on the My Info page.
It is not a bad idea to change your password a few days before you leave campus. This will give you time to become accustomed to the new one and possibly avoid password expiration while you are away.

I am using VPN from off campus. What should I keep in mind?

If you are using a VPN client with Windows to connect from off campus and change your password, the cached password on the laptop or desktop does not change.
After changing your password, press CTRL-ALT-DEL to lock the computer, then unlock the computer with your new password. This will enable you to stay connected and will change the cached credentials. To install VPN software click here.

Windows displayed a dialog box telling me my password is expiring soon. Do I have to log in to MyBU to change it or can I change it in Windows?

The recommended method for changing your BUnetID password in by using the Change Password channel in MyBU.

What should I know about my B-Mail or FSMail password?

Your B-Mail and FSMail accounts are hosted by Google. If you log in the recommended way, using a web browser, this mail system uses your BUnetID username and password.
Mail clients (Outlook, Entourage, Mail) configured with POP/IMAP use your BUnetID username and Google password. If you change your BUnetID password and have it saved in your mail client, you will need to change the password in your mail client (unless you deselect the option to also change your B-Mail or FSMail password when changing your password).

When accessing my e-mail I get a Google sign in page, what do I do?

In the log in area enter in your fully qualified username: for faculty, and for students. Press the enter key, the Bradley signin service dialog should be displayed.


If you have questions or problems, contact the Technology HelpDesk at (309) 677-2964.