Service Desk

The Service Desk is a useful source of information for University technology resources. The Service Desk can assist students, faculty and staff with telephone/voicemail, username/password, campus network and general computing information and problems.

Bradley University's Computing Services department is a support organization within Information Technology (IT). Our mission is to recommend, provide, and maintain quality information technology systems and services that enrich Bradley's teaching and learning environment, as well as the administrative functions of the University. Computing Services is committed to the effectiveness of its support services, the development of its staff, and the reliability of its systems.

Services Offered

  • Account Management
  • Application Assistance
  • Audix (Voicemail)
  • Faculty Portfolio
  • Network Access issues, wired/wireless. (May require additional information in order to assist the user: Ex: Windows, Mac, IOS, Android.)
Office Hours
Monday - Thursday: 8am - 12am
Friday: 8am - 8pm
Saturday: 1pm - 6pm
Sunday: 2pm - 12am
After Hours
After normal operating hours messages can be left via Audix services and will be addressed the following business day. Users may also request to speak to a University Operator who will:
  • Contact professional staff if requested.
  • Open a Service Request which is assigned the next business day.
Seasonal Hours Bradley Email BUnetID Information Security Service Desk Student Employment