Service Desk

The IT Service Desk is the main point of contact for all services offered by Bradley University’s Information Technology Department. We support all students, faculty, staff and guests of the University.

Our mission is to recommend, provide and maintain quality information technology systems and services that enrich Bradley’s teaching and learning environment as well as the administrative functions of the University. We are committed to the effectiveness of its support services, the development of its staff, and the reliability of its systems.

Our Services

  • Password Resets
  • Account Management (BUNetID)
  • Bradley Email
  • Wired & Wireless Networking
  • Network Device Registration
  • Hardware & Software Issues
  • Telephone and Voicemail
  • Other IT-related issues or requests
Office Hours
Monday - Thursday: 8am - 12am
Friday: 8am - 8pm
Saturday: 1pm - 6pm
Sunday: 2pm - 12am
After Hours
Messages can be left via Audix services after normal operating hours. Calls will be addressed the following business day.

If you are experiencing an urgent issue and need immediate assistance, the University Operator can contact professional staff or open a service ticket to be addressed the next business day.
Seasonal Hours Bradley Email BUnetID Password Reset Tool Information Security Service Desk Student Employment