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Revenue Cycle Management Certificate Program

A healthcare organization’s revenue cycle is its financial circulatory system. Revenue Cycle Management (RCM) continues to be one of the fastest growing segments of the healthcare industry. And it is perhaps one of the most important.

Organizations must be able to attract and maintain talented RCM professionals in order to thrive and prosper in an area that traditionally experiences high turnover. Those organizations that succeed in building strong RCM teams will have invested in talent development.

Program Details

This program is designed to equip RCM professionals with the skills and abilities necessary to navigate the challenges of the complex RCM environment. Participants will develop an understanding of the end-to-end functions, and the interface between those functions, that affect the profitability of an organization. With this foundation in place, they will develop the ability to anticipate challenges and solve difficult problems.

Participants will gain insights into productive interpersonal interactions, influence, and persuasion.

They will build the leadership skills necessary to contribute to, and manage high-performing teams. They will explore the intricacies of account management, patient access and the customer experience, data analytics, and the customer experience, and data analytics. Participants will leave this program with the knowledge, skills, and abilities to positively impact their team, the organization, and the bottom-line.

The program is delivered one day a week for nine consecutive weeks, and is facilitated by Bradley University faculty and experienced RCM professionals.

The following modules are included:

  • RCM: Organizational Interface and Impact
  • Influence, Persuasion, and Powerful Presentation
  • Patient Access and the Customer Experience
  • The Financial Impact of RCM
  • Problem Solving and Critical Thinking
  • Accounts Management
  • Data Analytics
  • Organizational Impact Project Presentations

  February through September 2020

  Business and Engineering Convergence Center
     Bradley University
     Peoria, IL

Investment: $2995

Register Here View or Download Program Schedule

For information on discounted rates for multiple registrations, or to learn more, please call (309) 677-4420.

Who should attend?

RCM employees in patient access, accounts receivable, customer service, denial management, payer relations, self-pay management, clinical documentation, quality metric reimbursement, compliance, IT, data analytics, budgeting and forecasting will benefit from attending.

RCM professionals, current managers, and division leaders will also benefit from practical tools and insights for managing people and leading high-performance teams.