Revenue Cycle Management Certificate Program

For healthcare providers, ensuring financial viability is the responsibility of the individuals and teams working in Revenue Cycle Management (RCM).

That work has become increasingly complicated over the past decade and it gets more complex every day. Now more than ever, it is critically important that RCM professionals have the skills and abilities necessary to navigate the challenges of the complex RCM environment.

The Revenue Cycle Management Certificate Program is designed with ROI in mind. Each Module explores the revenue cycle from a unique perspective, and provides a framework for identifying inefficiencies and opportunities for improvement.

During the program, participants will use this framework to identify a challenge or opportunity within their own organization, which will become the focus of their Organizational Impact Project. Using the skills and abilities from the RCMCP, they will perform an analysis and make recommendations for improvement.

The Organizational Impact Project Presentations offer an actionable opportunity for stakeholders and sponsors to realize a return on their investment.

Program Detail

The Revenue Cycle Management Certificate Program is designed to strengthen the ability to anticipate challenges and solve difficult problems. Program participants will develop an understanding of the end-to-end functions within the revenue cycle, the interface between those functions, and the impact on the profitability of an organization.

Using the Influence Style Indicator®, a leadership self-assessment, participants will gain insights into Productive Interpersonal Interactions, Influence, and Persuasion. They will practice Problem-Solving, Critical Thinking, and Cross-functional Collaboration. They will explore the cutting-edge of Artificial Intelligence, Automation, and Data Analytics. Participants will leave this program with the knowledge, skills, and abilities to positively impact their team, the organization, and the bottom-line.

The program is delivered one day a week for six consecutive weeks, and is facilitated by Bradley University faculty and experienced RCM professionals.

The following modules are included:

  • The Big Picture: Patient-Centric Revenue Cycle Management
  • Improving the Process: Identifying Inefficiencies and Opportunities
  • Building Engagement: Influence, Persuasion and the Strategic Story
  • Accounts Management: The Role of Artificial Intelligence and Automation
  • Critical Thinking, Problem Solving, and Networking for Results
  • Organizational Impact Project Presentations

  Thursdays, September 16 - October 21, 2021

 Contact us for virtual attendance options.

  Business and Engineering Convergence Center
      Bradley University
      Peoria, IL

Investment: $2995

Register Here View or Download Program Schedule

For information on discounted rates for multiple registrations, virtual attendance, or to learn more, please email professionalexcellence@bradley.edu or call (309) 677-4420.

Who should attend?

RCM employees, managers, and directors in patient access, accounts receivable, customer service, denial management, financial counseling, payer relations, self-pay management, clinical documentation, quality metric reimbursement, health information management, compliance, IT, data analytics, budgeting and forecasting will benefit from attending.