Job Description

Resident Advisors (RAs) are an important part of Bradley University's residence hall staff. RAs are paraprofessional students who are accountable to their hall director(s) and the Director of Residential Living. RAs provide an essential liaison role between the university housing and the residents. They share a large part of the daily responsibility for the operation of the residence halls. The RA position, by its very nature, requires an individual who is acutely sensitive to the needs of students; can be flexible regarding time demands; is willing and able to relate to a wide variety of individuals; is knowledgeable about support services available to students; can perform essential administrative tasks; is sensitive to diversity in lifestyles; and has a genuine desire to be of service to others. The RA must have a knowledge and appreciation for the various stresses placed upon the individual student in the academic community environment, as well as an understanding of each resident’s responsibility to the welfare of the community.

Job Responsibilities


  • Prepare floor reports as directed by the residence director.
  • Be thoroughly familiar with the staff manual, university student handbook and other housing and university publications.
  • Sit a predetermined number of office hours, not to exceed five hours per week.
  • Assist with check-in process, including preparing bulletin boards, door decorations, keys, and other information for check-in and being present and active throughout the process.
  • Assist with check-out, including remaining on floor beyond the conclusion of final exams, Thanksgiving break and spring break.
  • Meet residence hall, area and departmental deadlines.
  • Inspect floor public areas weekly and complete maintenance requests for repairs and/or upkeep on an ongoing basis.
  • Participate in all training, staff meetings and professional development as directed by supervisor or department.
  • Be responsible for all keys/equipment issued to you by university housing.
  • Communicate with the hall directors concerning all aspects of the position and all developments in the RAs area of responsibility.
  • Communicate all housekeeping and maintenance problems and follow up to see that they are fixed.
  • Assist in the staff selection process by writing professional applicant evaluations.
  • Perform other duties as assigned.


  • Advise individual residents in personal, social and academic matters.
  • Make necessary and appropriate referrals.
  • Mediate all room conflicts.
  • Intervene in crisis situations as needed.
  • Help students become aware of the university's expectations of them as expressed in the student handbook and the university standards of conduct.
  • Encourage students to deal with problem situations on a peer level.
  • Respond to unacceptable behavior whenever and wherever the RA becomes aware of it.


  • Serve as a liaison between university housing and your residents.
  • Maintain consistency with your hall directors and staff partner.

Community Development

  • Be visible and available to residents on a regular basis. Visit their rooms on a regular basis.
  • By example and influence, encourage responsible study habits and class attendance among residents.
  • Support established rules and regulations including those with which you may personally disagree.
  • Serve as a communication link between the students and university housing.
  • Lead by example and influence, promote and encourage responsible behavior among residents both on and off campus.
  • Recognize the various backgrounds, experiences, and values present on the floor and/in the residence hall/complex and plan community-building activities that help residents understand and accept each other.
  • Promote inclusion.
  • Use roommate agreements to facilitate discussion and reduce conflicts.
  • Promote and plan regular programs that meet student's social and developmental needs. RAs are required to implement regular programming, though specific requirements vary with community director expectations and residence hall floor needs. Be inclusive; students may never again have opportunity to participate in a community with the variety of people who live on the floor and in the hall. Every person on your floor should feel welcome, like they belong.
  • Support Hall Council and ARH.
  • Keep official floor postings up to date.
  • Be consistent - set limits. Hold residents accountable for problems related to their behavior problems.
  • Be a positive role model.


  • Communicate residence hall policies clearly to students.
  • Follow all university housing policies and procedures.
  • Confront residence hall violations you observe in any residence hall, and make appropriate referrals.
  • Adhere to the provisions in this job description.
  • Adhere to the staff alcohol policy.
  • Complete incident reports within 24 hours following the incident.
  • Cooperate with and support other staff members.

On-Duty Responsibilities

  • Serve a predetermined number of weekday coverage nights, not to exceed 15 nights per semester.
  • Serve a predetermined number of weekend coverages, not to exceed five nights per semester.
  • Adhere to coverage and weekend duty procedures as outlined in the staff manual.

Staff Involvement/Supervision

  • Attend all staff meetings scheduled with your hall directors.
  • Demonstrate commitment to the staff members in your residence hall. Support RAs and staff when visiting other buildings. Remember – a RA is always a RA.
  • Show a willingness to grow and learn in the position.
  • Comply with any requests made by a Hall Director or the Director of Residential Living.
  • As an RA, assist in the development and training of your ARA partner.

Time Commitments

  • Consult, in advance, with the residential living office before making any major time commitments such as any remunerative positions, major campus organization involvements, student teaching or co-op positions, etc.
  • RAs are expected to be available and visible on their floors on a regular basis-above and beyond their duty nights.
  • In addition to a one-two week training just prior to the beginning of each semester, RAs are expected to participate in professional development.

Staff Promotions

  • Assistant resident advisor promotions are based on performance evaluations and position availability.


  • Resident advisors receive room and board as compensation.
  • Assistant resident advisors receive room as compensation.  ARAs may be assigned a roommate depending on the building and availability of single rooms.
  • All current hall directors, resident advisors and CRAs who held these positions prior to the Spring 2015 semester will be entitled to rollover up to $100 into quickcash for any unused dining dollars.

Staff Ethics

Residence life staff members bear a sizable responsibility for the welfare of student residents. At the same time, they must maintain sound relationships within the structure of the University and the University Housing. The ethical considerations set forth below are excellent behavioral guidelines for the administration of a student residence.

  • Know both the rules and regulations of the university and city and state statutes, which govern the students of the university and, as an individual, conduct yourself in accordance with them.
  • Carry out to the fullest the responsibilities, which you assume as part of your residence hall position. If ever you become negligent, negative or apathetic toward your responsibilities, you risk doing a great disservice to the residents of the hall. Should such an attitude problem arise, it is your duty to see the hall director IMMEDIATELY so you can resolve the situation.
  • Always respect the privacy and property of others.
  • Never criticize university policies or personnel and services in front of residents. If you are unhappy with specific individuals or policies, there are appropriate ways for you to express your complaints and suggestions.
  • Never criticize another staff member in front of anyone, whether they are a staff member or not. Go directly to the person(s) with whom you have an issue and communicate with each other until the problem is resolved. When necessary, ask another staff member to facilitate the discussion knowing that nothing discussed among the group will be shared with anyone outside the room unless failure to do so constitutes a violation of the law. Disharmony among staff members can have a negative impact on the effectiveness of university housing.
  • Never discuss a student's problem or hall situation with another staff member unless the problem directly affects that staff member. Never discuss a confidential matter in the presence of another student. Be careful not to be overheard when discussing confidential matters. Periodically, you will receive confidential material and information. Keep it confidential. Failure to keep information confidential can have a negative impact on the effectiveness of the res. life department and may affect your status as an employee.
  • Never allow your judgment to be adversely affected by ethnic, racial bias, or prejudice towards others.
  • As a staff member, your actions serve as an example to other students. Always conduct yourself in a mature, dignified manner. There is no better way to command respect. Never respond to a situation when under the influence of drugs or alcohol.

Eligibility Requirements

Any additional graduate assistantships and practicums must be approved in advance by the Center for Residential Living and Leadership.

Consult, in advance, with the residential living office before making any major time commitments such as any remunerative positions, major campus organization involvements, student teaching or co-op positions, etc.

GPA Requirements

  • If at the completion of the probation semester, the cumulative GPA meets the staff academic standard, the probation will be removed and the staff member will be returned to good standing. 
  • If at the completion of the probation semester, the cumulative GPA does not meets the staff academic standard, the staff member will be asked to take a leave of absence.
    • A staff member's past job performance
    • Current staff retention and promotion projections
    • Circumstances that might have been beyond a staff member's control
    • When the staff member meets the staff academic standard, the staff member may be readmitted to staff upon the discretion of the Director of Residential Living. 

  • The Director of Residential Living will take into consideration the following when a staff member reapplies' for a staff position:
    • Must maintain a cumulative GPA of 2.5 or above (3.0 for graduate students). This is known as the staff academic standard.
    • If a staff member's cumulative GPA falls below the staff academic standard, he/she will be placed on staff academic probation for one semester.

Academic Load

  • Staff members are expected to be making reasonable progress toward a degree. 
  • The academic load for undergraduate staff members should be no less than 12 semester hours. 
  • The academic load for graduate staff member should be no less than six semester hours. 
  • Exceptions to this must be approved in advance by the Center for Residential Living and Leadership.

Leave of Absence

  • Any staff member taking a leave of absence may be rehired for a staff position.
  • Being rehired for staff depends upon availability of positions and the job performance of the staff member when he/she took leave of absence.