Service Desk

The IT Service Desk is the main point of contact for all services offered by Bradley University’s Division of Information Technology. We support all students, faculty, staff and guests of the University.

Our mission is to recommend, provide and maintain quality information technology systems and services that enrich Bradley’s teaching and learning environment as well as the administrative functions of the University. We are committed to the effectiveness of its support services, the development of its staff, and the reliability of its systems.

Our Services

  • Wired and Wireless Networking
  • Bradley Email
  • BUNetID
  • Password Resets
  • Device Registration
  • Laptop and Mobile Device Support
  • Sakai and Learning Systems
  • Other technology-related support or services
Online Support Portal
Office Hours
Monday - Thursday: 8am - 10pm
Friday: 8am - 5pm
Saturday: CLOSED
Sunday: 2pm - 10pm
After Hours
After hours support can be found via the Online Support Portal. Tickets will be addressed the following business day.

If you are experiencing an urgent issue and need immediate assistance, the University Operator can contact professional staff or open a service ticket to be addressed the next business day.
Seasonal Hours Bradley Email BUnetID Password Reset Tool Information Security