To contact the Technology HelpDesk, please call (309) 677-2964 or visit us in the Cullom-Davis Library. See menu items at left or scroll down on this page for more useful technology information.
Facebook, Gmail, Yahoo, LinkedIn and Twitter Passwords Hacked
News reports indicate that hackers have stolen two million passwords from Facebook, Gmail, Yahoo, LinkedIn and Twitter accounts. Please note that this is actually a small percentage of total user accounts for these widely-used services, and many of them have already contacted those affected. As a precaution, we recommend that you change your passwords to these sites immediately.
There is a phishing email being circulated that claims to be sent from the MyBU IT Helpdesk. This email is a FAKE and DO NOT CLICK ON THE LINK in the email. The email has this subject title: Subject: Your Incident ID is: 130329-018715. The email claims that someone from Stockholm, Sweden has attempted to login to your account using an unrecognized device and asks you to follow a link.
Google FSMail and Bmail Menu Change
Google has made changes to the top menu bar within FSMail and Bmail. Drive, Mail, Calendars and Contacts have are now located in the (tiles) dropdown menu. The new menu is located just to the left of your login name in the upper right corner.
Windows 8 Wireless Connectivity
PLEASE BE AWARE THAT ONLY THE WINDOWS 8 PRO VERSION WILL CONNECT TO BRADLEY'S SECURE WIRELESS NETWORK (BUsecure). We strongly suggest that you upgrade to Windows 8 Pro, if you are using the regular Windows 8 version. To upgrade to Windows 8 Pro with a special student price, click HERE. For more information on Windows 8, click HERE.
If you choose not to upgrade, please take your computer to the HelpDesk to be registered on BUother. BUother has the same services as BUsecure, but is not a secured network.
New CryptoLocker PC Malware Alert
A new “ransomware” malware email is circulating that claims to be sent from Intuit (the makers of Quickbooks). The email has an attached zip file that contains an executable file, that once launched, encrypts data not only on the user’s hard drive, but also data that is stored on the users connected network and/or external drives. DO NOT OPEN EMAIL ATTACHMENTS FROM EMAILS THAT APPEAR TO BE FROM INTUIT. For more detailed information click here.
For several years, Computing Services has encouraged users to change their password using the password change function in MyBU as a means of keeping all passwords synchronized. Password changes made from a Windows password change prompt will no longer work beginning Wednesday (October 9). Please be sure to make all future changes using MyBU. Users of Bitlocker drive encryption will need to contact the Helpdesk at x2964.
How to Protect Data on Mobile Devices
With the rise in use of mobile devices like smartphones and tablet computers, it's becoming increasingly important to take measures to protect the data stored on and accessed from the device.
Here are some tips on how to secure your data in the event your device has been lost or stolen. Continue to find out more.
Visit the New Employee Help Page for helpful tips about getting started on campus. Information is provided for both full-time and part-time employees to help you get things like your payroll, benefits, ID, email and more completed, in order to help make your transition to campus easy. To visit the New Employee Help Page click here .