The Technology HelpDesk is a service of Information Resources and Technology (IRT). To contact the Technology HelpDesk, please call (309) 677-2964 or visit us in the Cullom-Davis Library. See menu items at left or scroll down on this page for more useful technology information.
Skype Ransomware Alert (3/31/17)
Ransomware has hit Microsoft's Skype app through a fake prompt that wants you to update your browser's Flash Player plug-in. The fake ad redirects the user to a web site that mimics Adobe's site to make it appear legitimate. The ransomware is currently only targeting Windows users.
Bradley Quota Phishing Email Alert (3/22/17)
A phishing email was sent that states:
"Dear (BRADLEY) E-mail Account User,
You have exceeded your (BRADLEY.EDU) email quota, Click on the link below to re-validate your BRADLEY E-mail account."
Do not click on the link and delete the email if you receive it.
Residence Halls, Student Apartment Complex and St. James Apartments will be getting a major upgrade to their wireless network in November. For more details and to view an installation schedule, please click here.
Wireless Connectivity Problems?
For wireless connectivity problems, please call the HelpDesk at (309) 677-2964 or go to wifireport.bradley.edu and submit your information regarding your problem. This will help us to be able to resolve your issue in a timely manner.
Click here for information to help you get started using technology on campus.
HelpDesk Recommended Mobile Apps
The Technology HelpDesk has compiled a few free mobile apps that we find useful.
The comprehensive Technology Guide will help you locate and use available technology resources and services. If you can't find the solution you are looking for, please call the Technology HelpDesk at (309) 677-2964.
Bradley Information Security Twitter Feed
Keep up to date with information security at Bradley, by following the Bradley Information Security Twitter feed @BradleyInfoSec.
Visit the New Employee Help Page for tips about getting started with campus services. Information is provided for both full-time and part-time employees to help with your transition to campus.
Secure your devices and protect vital data and information.
Expand your knowledge on some of the most widely used applications with online tutorials.
Protect Data On Your Mobile Devices
With the rise in use of mobile devices like smartphones and tablet computers, it's becoming increasingly important to take measures to protect the data stored on and accessed from the device.
Here are some tips on how to secure your data in the event your device has been lost or stolen.